Privacy Policy — Savant Lube

1. Who We Are

Savant Lubrication Technology (Guangdong) Co., Ltd. ("Savant Lube", "we", "us") operates the website savantlube.com.

We are committed to protecting your personal data and respecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity & Contact Data — Your name, email, phone, company, and country when you submit our contact form.
Business Data — Target market, estimated annual volume, and inquiry type you voluntarily provide.
Technical Data — IP address, browser type, time zone, operating system, collected automatically.
Usage Data — Pages visited and navigation patterns, via cookies (see Section 5).

3. How We Use Your Data

Respond to your inquiries and provide product information, pricing, and samples.
Communicate about orders, shipments, and after-sales support.
Improve our website and services based on usage analytics.
Comply with legal and regulatory obligations.

We do NOT sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Consent

When you submit a contact form or set cookie preferences.

Legitimate Interest

To respond to your business inquiries and improve our website.

Legal Obligation

To comply with applicable laws and regulations.

5. Cookies

Essential

Session, CSRF, language — required for the site to function. Cannot be disabled.

Analytics

Anonymous usage data to help us improve. Only set with your consent via our cookie banner.

Marketing

For measuring advertising effectiveness. Only set with your explicit consent.

You can manage your cookie preferences at any time by clearing your browser cookies — the consent banner will reappear.

6. Data Sharing & Third Parties

We may share your data with trusted third-party service providers who help us operate our website and business:

Hosting & cloud infrastructure

Email delivery services

Analytics (with consent)

7. Data Retention

2 years

Contact form submissions after last communication

26 months

Anonymous usage data (analytics)

As required

Legal compliance records

8. Your GDPR Rights

If you are in the EEA, you have the following rights:

Access Request a copy of data we hold about you.

Rectification Correct inaccurate or incomplete data.

Erasure Request deletion ("right to be forgotten").

Restrict Limit how we process your data.

Portability Receive your data in a portable format.

Object Object to processing based on legitimate interests.

Withdraw Consent Withdraw previously given consent.

We respond to all requests within 30 days.

9. Data Security

We implement appropriate technical and organizational measures including SSL/TLS encryption, access controls, and regular security reviews to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

sales@savantlube.com

Phone

+86 20 8387 7899

Address

Guangzhou, China

Questions About Your Data?

We take your privacy seriously. Reach out if you have any questions or wish to exercise your GDPR rights.

This website uses cookies

We use essential cookies for site functionality and optional cookies for analytics. See our Privacy Policy for details.